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The Security Agent is Longwave’s primary product for MSP operations. It runs on managed endpoints, detects major AI models in browser workflows, and enforces your customer’s AI use policy with local content filtering.

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What the Security Agent does

  • Detects usage across major AI services
  • Applies AI use policy in real time
  • Redacts configured sensitive content on device before prompts are sent
  • Sends policy and usage telemetry to Longwave reporting
  • Works with your existing RMM and MDM rollout conventions

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Platform coverage

Longwave currently supports customer environments that standardize on Microsoft, Google, or both.
Detection and enforcement coverage can vary by app version and browser context. Track current support details in your internal release notes.

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Operating model for MSPs

1

Define policy baseline

Start with a tenant baseline policy for allowed tools, blocked actions, and redaction targets.
2

Roll out to pilot endpoints

Deploy to a limited group through your normal RMM or MDM workflow.
3

Tune with live telemetry

Review detections and policy actions, then tune scope before wider rollout.
4

Expand tenant-wide

Promote tuned policy to broader groups and monitor ongoing usage patterns.